What We Collect and Why We Use It
When you create an account, we collect your name, email address, phone number and the payment method details you register — this includes your bKash, Nagad or Rocket mobile wallet number. We need this to process deposits, verify withdrawals and keep your account secure. During a
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session, we also collect device type, browser data and your IP address so we can detect unusual login attempts and serve the lobby correctly on your mobile screen. If you contact our support team, we keep a record of that exchange to resolve follow-up questions faster.
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We do not sell your personal data to third parties. We share information only with the payment processors and fraud-detection services that help us run deposits and withdrawals — and only the data those services require to do their job. Data shared with bKash, Nagad or
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Rocket is limited to transaction identifiers and amounts; your full account profile is not passed to them. We retain your data for as long as your account is active and for any period required by applicable law in the regions we serve. You can request a
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copy of your stored data or ask us to delete your account at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.